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Welcome to MasterAgents.net. By accessing or using our website and services, you agree to be bound by the following terms and conditions. These terms apply to all visitors, users, and clients of Master Agents. If you do not agree with any part of these terms, please do not use our website or services.

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Privacy Policy

At Master Agents, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website or while using our services.

We collect information such as your name, email address, phone number, company details, and any other data you voluntarily provide through our contact forms or service inquiries. This information is used strictly for communication, client onboarding, service delivery, and internal improvements.

We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted service providers who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential.

All sensitive information is stored securely, and we use industry-standard methods to protect it from unauthorized access, disclosure, or destruction. While we strive to keep your data safe, please note that no method of transmission over the internet is 100% secure.

By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy. If we make significant changes to how we handle your data, we will update this section and revise the date accordingly.

You have the right to access, correct, or request deletion of your personal information at any time by contacting us at:

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Services Provided

Master Agents offers remote administrative support to businesses, with a focus on the heavy equipment repair industry. Our services include, but are not limited to, work order management, scheduling, CRM support, QuickBooks operations, and administrative tasks related to platforms such as Masterboard and other industry-specific software.

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Evaluation Period

All new clients begin with a 3-month evaluation period at standard rates. During this period, clients may request a change in assigned personnel at no additional cost. After the evaluation period, clients may transition to a longer-term agreement based on their operational needs and preferences. Master Agents reserves the right to update the terms of ongoing service after the evaluation period, with proper notice provided to the client.

 

Payment Terms

Clients agree to pay all fees for services rendered according to the selected plan. Payments are due as outlined in the service agreement or invoice provided. Late payments may result in a pause or termination of services. All prices listed are in U.S. dollars unless otherwise specified.

 

Confidentiality & Data Security

Master Agents is committed to protecting client information. All data shared with us, including company information, customer data, and login credentials, will be kept strictly confidential. We take reasonable precautions to ensure your data is securely handled by our remote staff. However, Master Agents is not liable for breaches caused by external third-party platforms or tools beyond our control.

 

Use of the Website

Users may not use this website for any unlawful or unauthorized purpose. You agree not to misuse any content, technology, or service offered through this site. Unauthorized use or attempted breaches of security may result in legal action.

 

Intellectual Property

All content on this website, including text, graphics, logos, and service descriptions, is the property of Master Agents and is protected by applicable intellectual property laws. You may not reproduce, distribute, or republish any content without our express written permission.

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Third-Party Links

Our website may contain links to third-party websites or tools. Master Agents is not responsible for the content, security, or practices of these external sites. Users access these sites at their own risk.

 

Disclaimer of Warranties

Master Agents provides its website and services “as is” and without warranties of any kind, whether express or implied. We do not guarantee that our services will be uninterrupted or error-free, but we are committed to resolving issues in a timely and professional manner.

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Limitation of Liability

To the fullest extent permitted by law, Master Agents shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, including but not limited to loss of profits, data, or business interruption.

 

Modifications to Terms

Master Agents reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after any changes constitutes your acceptance of the new terms.

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